Shipping policy
At Velovora, we strive to deliver your orders quickly, safely, and efficiently across India.
📦 Order Processing
- All orders are processed within 24–48 hours after confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
🚚 Delivery Time
- Estimated delivery time is 4–7 working days depending on your location.
- Delivery to remote or rural areas may take slightly longer.
💰 Shipping Charges
- Free Shipping on all prepaid orders.
- Additional charges may apply on Cash on Delivery (COD) orders (if applicable).
📍 Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS or email.
- You can track your order in real-time using the provided tracking details.
❌ Delivery Attempts
- Our courier partner will attempt delivery 2–3 times.
- If the order is not accepted, it may be marked as RTO (Return to Origin).
⚠️ Important Guidelines
- Please ensure your shipping address and contact number are correct.
- Velovora is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
- In case of incorrect address or failed delivery, re-shipping charges may apply.
📞 Contact Us
For any shipping-related queries, contact us:
📧 Email: velovora.com@gmail.com
📞 Phone: 7738604208