Shipping policy

 

At Velovora, we strive to deliver your orders quickly, safely, and efficiently across India.


📦 Order Processing

  • All orders are processed within 24–48 hours after confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.

🚚 Delivery Time

  • Estimated delivery time is 4–7 working days depending on your location.
  • Delivery to remote or rural areas may take slightly longer.

💰 Shipping Charges

  • Free Shipping on all prepaid orders.
  • Additional charges may apply on Cash on Delivery (COD) orders (if applicable).

📍 Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS or email.
  • You can track your order in real-time using the provided tracking details.

❌ Delivery Attempts

  • Our courier partner will attempt delivery 2–3 times.
  • If the order is not accepted, it may be marked as RTO (Return to Origin).

⚠️ Important Guidelines

  • Please ensure your shipping address and contact number are correct.
  • Velovora is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
  • In case of incorrect address or failed delivery, re-shipping charges may apply.

📞 Contact Us

For any shipping-related queries, contact us:

📧 Email: velovora.com@gmail.com
📞 Phone: 7738604208